Eskom strengthens online vending system after breach
Eskom says it has taken several steps to strengthen its systems and restore public confidence following a breach of its online vending system.
The utility says it has made significant progress in enhancing and protecting its infrastructure.
Last year, a forensic report detailed how the system was exploited to generate and distribute fraudulent prepaid electricity tokens.
This exposed the critical vulnerabilities in the utility’s prepaid electricity infrastructure's physical and cybersecurity components.
“We are fully aware of the challenges that have emerged within the OVS environment and we have taken clear steps to address them," said Eskom CEO, Dan Marokane, on Wednesday.
"Our focus is on restoring trust, strengthening our systems, and ensuring that our customers can rely on a secure and efficient service.
"This is not just a technical fix, it is part of a broader commitment to transparency, operational excellence and accountability.”
The utility said it has implemented internal controls to deal with electricity theft.
“These include reinforcing physical infrastructure and limiting physical and digital access,” Marokane added.
“Working with law enforcement agencies to support investigations. So far, implicated employees have been placed on precautionary suspension pending further review.
“Accelerating the acquisition of a new, secure vending system, designed to replace the current OVS and prevent future incidents."
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